Clover POS for quick-service restaurants

The order of events. At a counter the guest orders, pays and then waits, so the register is built for speed at one point: few taps per item, combos that ring as one button, a tip prompt that does not hold up the line and a clear way to call the order out. A table-service setup spends its effort on open checks, floor plans, coursing and splitting a bill at the end.

Which Clover software plan you need is confirmed in your quote, not guessed from the sign on the door. Tell us how you serve, and we say so plainly if your place is somewhere in between, such as counter ordering with food run to tables.

Yes. Clover makes a self-order kiosk that it describes as pulling the menu directly from your Clover system, so items and prices stay in sync with the counter. Orders placed there show on the Kitchen Display or print in the kitchen the same way a counter order does. Clover lists three ways to place it: on the counter, on a wall or on a floor stand.

A kiosk earns its space when the line, not the kitchen, is what slows you down. If the kitchen is already at its limit at lunch, a second way to order only makes the wait longer. Tell us where your rush backs up and we will say whether a kiosk helps.

Clover has its own online ordering for pickup, which its quick-service page describes as commission-free, and the same page says it integrates with third-party delivery apps. Clover describes its Kitchen Display System as putting on-premise orders and third-party orders in one place, so the line cooks read one queue instead of a row of tablets. Which delivery services connect, and what each one charges you, is something we go through with you by name before anything is switched on.

The fit chart we use starts a quick-service counter on a Clover Mini and moves up to a Clover Station Duo when the line gets long. On the Duo your crew works the large screen while the guest confirms the order, tips and pays on a screen facing them; Clover's own quick-service page calls the Station Duo purpose-built for high-volume quick-service restaurants. A second Mini suits a pickup window or an extra register for the lunch rush.

From there it depends on your layout: a Kitchen Display on the line, a Clover Flex to take orders down the queue, and a kiosk if self-ordering fits. We size it to your floor, and we do not add a device you would not use.

Yes. A Clover Flex is a handheld that takes the order and the payment, so a crew member can work down the line during the rush and the tickets reach the kitchen before those guests would have reached the register. It also covers a patio or a curbside handoff. Whether one handheld is enough depends on how long your line gets; tell us your peak and we will size it.

Either works. A kitchen printer alone is enough when every order comes from one register and the line can keep up with paper. A Kitchen Display helps when orders arrive from more than one place at once, when the line needs to see how long each ticket has been waiting, or when paper tickets get lost at the pass. Clover offers the screen in two sizes and lists the software plans it requires on its Kitchen Display System page; we check that the plan we quote you covers it before you buy one.

Yes, for sales at the counter. The prices on your menu board are the card prices, and guests who pay cash get 3.5% off for cash. Credit and debit guests pay the posted price, and nothing is added at the register. It does not apply to online orders. We set up the program and the signs for your door and your counter.

After approval we build the menu and combos with you, set up the kitchen routing, connect online ordering if you want it, get the hardware running and train your crew. Before go-live we run a mock rush with your team: counter, kiosk and online orders arriving together, so the first real lunch is not the test.