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Merchant Portal

Set up recurring payments

Review amount, schedule, duration, and authorization before creating a plan.

Menus and available actions depend on your role and enabled services. In the local demos, use sample records only; no real payments or messages are sent.

Subscriptions is available only to accounts and users permitted to manage recurring payments. Have the agreed terms and customer's authorized method ready.

Create a plan

  1. Open Subscriptions → + New subscription.
  2. Enter Customer name, Customer email, and phone if needed for enabled follow-up.
  3. Enter Amount each charge and review Start date (optional).
  4. Choose Weekly, Every 2 weeks, Monthly, Quarterly, Yearly, or Custom under Billing schedule. Review any extra schedule fields.
  5. Choose Until canceled or A set number of payments under Duration. For a fixed duration, enter Number of payments.
  6. Select an available method and verify the customer and masked digits.
  7. Read the billing disclosure and schedule summary. Compare start and upcoming charge dates with the customer agreement.
  8. Choose Create subscription once. Verify the resulting amount, cadence, status, method, and next date.

An active plan does not prove a particular installment was collected. Check payment history and past-due notices separately.

If creation is blocked

A permission or not-enabled message requires the owner or operator's help. For an uncertain submission, inspect the existing list before creating another plan. If a method is unavailable, do not place payment details in ordinary text fields.

The demo creates synthetic subscriptions with sample saved methods. No schedule reaches a processor and no future charge runs. Its displayed schedule is simplified. See manage subscriptions for follow-up tasks.