Some goods arrive with a certificate of analysis — a lab's PDF saying what is in the product. This is where you keep track of which of your items need one and which of them actually have one.
Two separate things live on the product form, and they do different jobs.
1. Flag the product as needing a certificate
On the Basic tab, tick Requires lab result (COA).
This is off by default and it is per item, on purpose: most of a catalog does not need a certificate, and flagging everything makes the missing-certificate list useless. Tick it only on the products where a certificate is genuinely part of the paperwork.
2. Link the certificate
Below the checkbox, Lab results link takes a web address — the placeholder shows the shape: https://… COA / lab-test PDF. Paste the address your supplier or lab gave you and save.
Once a valid address is stored, an Open lab results link appears under the
box. Only ordinary web addresses (http or https) and links to files already
on your own POS become clickable; anything else is stored but not turned into a
link.
This is a link field, not an upload. The product form does not attach a file from your computer — put the PDF somewhere with an address (your lab's portal, your own storage) and paste that address here.
The Labs page
Labs in the sidebar is a single question answered for the whole catalog: which flagged products still have no certificate?
It is switched on per store. If you do not see Labs in the sidebar, your store does not have it enabled — ask support to turn it on.
The page lists only products with Requires lab result (COA) ticked. A product without the flag never appears here and is never counted as missing. Across the top: N of M products have a COA on file.
Three filters — All, Has COA, Missing COA — and a search box that matches on product name or code. Each row shows the product, its code, its category, and either a View COA link that opens the certificate in a new tab or an orange Missing badge. Open in Products on the right takes you to the catalog so you can paste the link in.
Working through the Missing COA filter until it is empty is the whole job.
What this does not do
- The register never checks. A flagged product with no certificate on file sells exactly like anything else. Nothing warns the cashier and nothing blocks the sale.
- There is no expiry. A certificate is a link and nothing more — the system does not know when it was issued, which batch it covers, or when it stops being current. Keeping it up to date is your job.
- Customers never see it. The link appears on the product form and on the Labs page, both staff-only. No receipt, no customer screen and no online storefront shows it.